Bucher + Suter Introduces b+s Elevate: The Comprehensive Customer Communication Suite Built for Salesforce with Webex Contact Center Read more
Swampfox Releases ICX 4.1, Empowered & Innovative CX Management for Enterprise Contact Centers Read more
PolyAI Announces Strategic Collaboration with AWS to Drive Enterprise Adoption of Next-Gen Voice AI in Customer Service Read more
Journey.ai and Sharpen Technologies Announce Strategic Partnership to Enhance Contact Center Security and CX Read more
NovelVox Continues to Drive Omnichannel Engagements in Avaya Contact Centers; Boosts Operational Efficiency with Unified CX Solutions Read more
AWS Partners SuccessKPI and ConnectGen Launch Contact Center Builder to Accelerate and Simplify CCaaS Deployments Read more
UJET Strengthens Channel Focus with Exclusive TSD Partnership Model, Appoints Industry Veterans to Drive AI-Powered Contact Center Transformation Read more
Talkdesk enhances generative artificial intelligence customer experience in retail with deeper self-service use cases, new real-time insights for agents Read more