Simplr Integrates with Zendesk, Helping Online Brands Maximize the Effectiveness of their CX Strategy and Technology Read more
Genesys Announces Continued CX Cloud Momentum through Strong Customer Adoption, Expanded Availability and Global Expansion Read more
Survey: Majority of Organizations Believe Generative AI is Key to CX, yet 63% Say Implementation is More Expensive than Anticipated Read more
SalesTechStar’s Sales Technology Highlights of The Week: Featuring Qwary, MerchantE, Sage and more! Read more
SalesTechStar’s Sales Technology Highlights of The Week: Featuring ChurnZero, Conversica, Gridspace and more! Read more
Saarthee Launches Revolutionary Generative AI-Based Customer Experience (CX) Agent Training Simulator saarATS to Transform Agent Training Read more