Dialpad Unveils New Contact Center Solution Leveraging AI to Boost Customer Service Efficiency Read more
UJET Raises a Total of $76 Million in Series D Funding to Accelerate Generative AI Innovation for Contact Centers Read more
ICMI Unveils AI in the Contact Center Insider’s Guide, Assists Contact Center Leaders Navigating the AI Landscape Read more
Journey.ai and Sharpen Technologies Announce Strategic Partnership to Enhance Contact Center Security and CX Read more
ICMI Unveils AI Optimization Assessment Tool to Empower Contact Centers to Better Serve Their Customers Read more
Observe.AI Launches Next-Gen Conversation Intelligence, Creating a Definitive Path to Value Realization For Generative AI in Contact Centers Read more
Thoughtly Announces $3M Seed Round to Revolutionize Contact Centers with Human-like AI Agents Read more
Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering Read more
RowBotAI Unveils White Label Generative AI Solution for Contact Centers, HR, Technical Support, and Financial Services Read more