Operata Launches AI-powered CX Observability Copilots Fueled by a Trillion Contact Center Data Points Read more
ICOM AI (Formerly Konect.ai) and Experian Team Up to Help Automotive Dealers More Effectively Reach Consumers with Open Recalls Read more
Cold Calling Versus Text Messaging Versus Emailing: How B2B Sellers Should Create a Balance Between Them Read more
How Instagram has Grown to Become a DTC Shopping Channel – How it Benefits Smaller, Solo Brands Read more
CallTrackingMetrics Announces Advanced Zoom Integration and a New Product, LeadReactor, to Support Lead Management Read more
New Invoca AI Benchmark Report Finds Marketers Are Bullish on AI But Overconfident in Their Skills Read more
RingCentral Announces General Availability of RingCX, a Natively Built AI-first Contact Center that is Simple to Use and Easy to Deploy Read more