Yalo secures USD$20 Million Investment and Strategic Partnership to Lead the AI-Driven Commerce Revolution Read more
Beyond Now Unveils Wave AI Suite Elevating CSPs With Intelligent Operations and Predictive Customer Solutions Read more
Zenarate Launches New Call Analyzer Capabilities to its AI Coach Platform to Transform Contact Center Agent Training and Performance Read more
SoundHound AI to Acquire SYNQ3 to Expand Its AI Customer Service Solutions and Create the Largest Voice AI Provider for Restaurants Read more
Five9 Expands Partner Network and Welcomes Assist Digital in the Partner Ecosystem in the European Market Read more
Rush to AI Adoption in Contact Centers Generates Contrasting Reactions from Businesses and Customers, According to Waterfield Tech Survey Read more
Dynamic Yield by Mastercard Unveils Shopping Muse, the Next Generation Personal Retail Assistant Read more
Call Journey CI Unveils Cutting-Edge Voice of the Customer Software Revolutionizing Customer Insights Read more
New Feel Benchmark Report Reveals That Online Shoppers Prefer an in-store-like Shopping Experience Read more