State of CRM Survey Shows CRM Evolving to ‘Customer Personal Assistant’ to Support Next-Gen Sales, Marketing and Service Read more
Theta Lake Expands Partnership with RingCentral by adding RingCentral Contact Center Support to Deliver More Customer Value Read more
New Report From Deloitte, Oracle and MIT Tech Review Insights Reveals Customer-Centric Business Models Are Imperative for Modern Retailers Read more
Vonage Introduces ‘Conversations for Salesforce’ for Seamless Customer Journeys across Channels, Processes and Organisations Read more
Salesforce Announces the New Einstein 1 Platform – Driving Productivity and Trusted Customer Experiences Powered by Data, AI, and CRM Read more
Genesys and Salesforce Launch AI-Powered Customer Experience and Relationship Management Solution Read more
Bidgely Named Leader in Customer Experience and Customer Engagement Analytics by Guidehouse Insights Read more