Empirix Launches New Hammer Partner Program to Capitalize on the Growth of the Contact Center as a Service Market (CCaaS) Read more
AWS Shares New Business Momentum Milestones and Announces Three New Capabilities for Amazon Connect Read more
New ASAPP Research Reveals Top 3 Reasons Why Contact Center Workers Have One of the Highest Turnover Rates in The Nation Read more
IDC Future of Connectedness Survey Finds Connectivity and Network Transformation Are Among Top Priorities to Improve Business and Operational Efficiency Read more
Evolve IP Recognized in 2021 Gartner® Magic Quadrant™ for Contact Center as a Service for the Fifth Time Read more
Total Economic Impact Study of Verint Finds an ROI of 391 Percent Over Three Years with a Payback in Less Than Six Months Read more
The Leading Online Travel Agency in Australia and New Zealand Deploys Bright Pattern for Omnichannel Digital CX Read more