AI Is Not Enough – New Customer Success Solution From Cinchy Enriches AI to Deliver Collaborative Intelligence That Maximizes Renewals, Revenue, And Customer Experience Read more
SailPoint Launches New Customer Success Center, Empowering Customers with Educational Content and Self-Service Resources Read more
2024 SaaS Industry Research by Churnzero and SuccessCOACHING Reveals High Job Satisfaction, Challenging Workloads for Customer Success Managers Read more
CommBox Launches Connect Partner Programme, Offering Market-Leading Automation and AI Capabilities to Customer Service Ecosystems Read more
Propel Software Enriches Product Thread to Improve Customer Experience & Speed Time to Revenue with First of Three Major Releases in 2024 Read more
Avaya Acquires Edify, Further Extending its Position as the Leader in Customer Experience Solutions for the Enterprise Read more
ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences Read more
Automation Anywhere Pilots Generative AI-Powered Service Operations solutions for Customer Support Read more
Nintex Taps Christian Lucarelli and Tony Thomas to Lead Global Partner and Customer Experience Programs Read more