UniVoIP Announces Strategic Partnership with Telarus to Drive Unified Communications Solutions Read more
New Symbl.ai Communications Intelligence APIs Use Generative AI to Unlock Breakthrough Outbound Calling Performance Read more
Ooma Office Extends Its Leadership in Business Phone Service with New Advanced Capabilities Including Call Screening and Distinctive Ringtones Read more
Vonage Earns Metrigy MetriStar Top Customer Sentiment Award for Contact Center as a Service (CCaaS) Read more
Intermedia Cloud Communications Appoints Cloud and Telecommunications Veteran Gagan Pabla as Executive Vice President of Operations Read more
Intermedia Cloud Communications Continues to Enhance Contact Center Efficiency and Performance with the Introduction of AI Interaction Summary Read more
Avaya Named for Excellence in Customer Service with a NorthFace ScoreBoard Service Award (NFSB) for the 10th Consecutive Year by the Customer Relationship Management Institute (CRMI) Read more
Infosys Launches the Live Operations Platform in Collaboration with ServiceNow to Boost Customer Experience for Telecom Providers Read more