PagerDuty AIOps Harnesses the Power of AI, Built-in Automation, and the Company’s Foundational Data Model to Transform Modern Operations for the Enterprise Read more
SearchUnify Announces Industry-first Robust LLM Integration to Elevate Customer Support Outcomes Read more
Calix Welcomes John Durocher as Chief Customer Officer To Lead Its Rapidly Growing, Award-Winning Customer Success, Services, Education, and Support Organization Read more
Cyara Acquires Spearline to Deliver World’s Most Comprehensive Customer Experience Assurance Platform Read more
Extensiv Announces Ecommerce Solution Provider Program, Enabling Agencies and System Integrators to Find the Right Fulfillment Solutions for their Customers Read more
Freshworks Embeds Generative AI to Help Customer Support, Sales and Marketing Teams Improve Quality and Efficiency Read more