Teleperformance Partners with kore.ai to Transform Customer Engagement Through Advanced AI Solutions Read more
CommBox Launches Connect Partner Programme, Offering Market-Leading Automation and AI Capabilities to Customer Service Ecosystems Read more
Avaya Acquires Edify, Further Extending its Position as the Leader in Customer Experience Solutions for the Enterprise Read more
Descartes’ Study Reveals 54% of Supply Chain and Logistics Operations are Prioritizing Automation to Mitigate Workforce Shortages Read more
Agilea Solutions Appoints Dylan Riley as Chief Revenue Officer, Propelling Growth and Expansion Read more
Cognigy Advances to Elite Tier in Genesys AppFoundry, Reinforcing Demand for AI-Powered Customer Service Solutions Read more
TechSee Brings Computer Vision AI and Augmented Reality Service Automation to Amazon Connect Read more