Bandwidth Partners with Google and Cognigy to Launch AIBridge, Integrating Artificial Intelligence with Contact Centers Using Maestro Read more
Frost & Sullivan Recognizes Puzzel as the 2023 Company of the Year for Innovative CCaaS Solutions & Advanced AI Capabilities Read more
Deepbrain AI Demonstrates Rapid Growth With 900% Revenue Growth and User Base Growing by 533% Read more
Five9 Earns Frost & Sullivan’s 2023 Latin American Competitive Strategy Leadership Award for Enabling Organizations to Optimize Their Workflow with AI-powered CX Solutions Read more
Consumers Say They’d Rather Get a Cavity Filled, Burn Their Mouths on Hot Coffee and Attend a ‘Meeting that Could Have Been an Email’ than Engage with Customer Service Read more
Cognigy and Black Box Partner to Accelerate Deployment of Conversational AI Solutions in Enterprise Contact Centers Read more