NICE Announces Interactions 2024, Shaping the New Generation of CX AI Excellence and Welcomes Nicole Kidman as Celebrity Keynote Read more
ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences Read more
Forrester: To Achieve Sustainable Growth, B2B Firms Must Center Their Revenue Process On Customer Value Read more
Creatio Announces Partnership with Cooby to Reshape the Way WhatsApp is Used for Customer Engagement Read more
Circuitry.ai launches Product AIdvisor, a Conversational and Knowledgeable AI advisor to guide customers, drive sales, boost productivity, and transform the customer experience Read more
ASAPP Unveils GenerativeAgent™, A Generative AI Application Capable of Fully Automating Contact Center Interactions Read more
ServiceNow Research Shows Changing Consumer Brand Loyalty in Canada, Reveals Potential for AI-Powered Customer Service Read more
Cognigy Takes the Guesswork Out of Adopting AI to Create Next-Level eCommerce and Retail Customer Experiences Read more