GEP Signs Extended Procurement Services Agreement With Macy’s Inc. To Help Drive Cost Savings at the Iconic National Retailer Read more
Zurich Selects AWS to Accelerate Digital Transformation and Deliver New Customer Experiences at Scale Read more
MCM Telecom, Five9 and XTT Mexico Announce Strategic Partnership to Deliver Integrated CX Solutions in LATAM Read more
CSP Control Center Launches New Enhanced Billing Engine to Streamline Microsoft New Commerce Experience and More. Read more
Applying AI and NLP to Support Experience Management Enables Companies to Reduce Escalations and Accelerate Time to Resolution While Improving the Support Experience for Both Agents and Customers Read more