NICE Named a Leader in Robotic Process Automation for the Fourth Consecutive Year in Everest Group’s PEAK Matrix Assessment 2021 Read more
AWS Shares New Business Momentum Milestones and Announces Three New Capabilities for Amazon Connect Read more
QStory Applauded by Frost & Sullivan for Helping Contact Centers Build Flexible Work Environments with Its Intraday Automation Solution Read more
TCN Launches “‘The Complete Guide to Managing Call Center Agents,” a Free Online Resource for Managers Read more
Evolve IP Recognized in 2021 Gartner® Magic Quadrant™ for Contact Center as a Service for the Fifth Time Read more