LivePerson’s 2020 Consumer Preferences for Conversational Commerce Report Reveals Skyrocketing Demand for Messaging and Conversational AI Read more
ActiveCampaign Expands E-Commerce Functionality; Remains the Sole Provider in Supporting Emerging Online Sellers in Driving Sales, Loyalty and Engagement Across the Entire Customer Lifecycle Read more
LivePerson Announces Executive Hires to Further Accelerate Conversational AI Growth, Scale, and Partnerships Read more
Businesses Are Increasing Investment in Digital Channels and Artificial Intelligence for Enhanced Customer Experiences Read more
Bright Pattern’s Ted Hunting Chairs CCW Europe and Presents Keynote Session on “Rethinking Customer Contact Post COVID-19” Read more
WhatsApp enlists Egyptian CPaaS global player CEQUENS as WhatsApp Business Solution Provider Read more
Sinch Announces Conversation API Enabling Businesses and Technology Platforms to Deliver Seamless Omni-Channel Engagement With Consumers Anywhere in the World Read more
Statflo launches TextKit, a flexible and secure business text messaging platform for customer-facing teams Read more