MerchantE Expands OvationCXM Partnership by Adopting its Customer Experience Management (CXM) Solution Read more
SuccessKPI Enables Maximus Total Experience Management Solution to Transform the Customer Experience of Federal Agencies Read more
Salsify Announces Salsify Product Experience Management for B2C Commerce on Salesforce AppExchange to Power Enhanced Shopping Experiences Read more
Ventana Research Ranks Verint as an Overall Leader in Customer Experience Management Value Index Read more
Applying AI and NLP to Support Experience Management Enables Companies to Reduce Escalations and Accelerate Time to Resolution While Improving the Support Experience for Both Agents and Customers Read more
SugarCRM Awarded Exemplary in the 2023 Ventana Research Customer Experience Management Value Index Read more
Black Box Intelligence Announces GuestXM, Defining Next Generation of Customer Experience Management for Restaurants Read more
iCXeed Ushers in the Future Era of Customer Experience Management With Business Process Innovation Read more
Qualfon Recognized as a Major Contender in Everest Group’s Customer Experience Management in the Americas – Service Provider Landscape with PEAK Matrix Assessment 2022 Read more
ResultsCX Expands into Europe — Acquires 60K, a Leading Bulgarian Customer Experience Management (CXM) Company Read more