New Enhancements to FICO Platform Power Customer Connections, Enable Enterprise-Wide Transformation and Drive Strategic Business Outcomes Read more
New Integrated Loyalty Solution from PK Helps Brands Increase Retention by Fostering Deeper Customer Connections Read more
Alida Optimizes TXM Platform to Strengthen Personal Connections Between Organizations and Customers Read more
LiveVox to Sponsor Customer Contact Week as the Contact Center Industry Focuses on the Value of Authentic Human Connections Read more
Vonage: Businesses Must Become Agile, Adapt Quickly to Pandemic-Related Changes in Customer Preferences to Enhance Connections Read more
Amperity and Snowflake Data Marketplace Partner To Power Smooth Connections Between Customer 360 Data and External Tools Read more
Talkdesk Innovation Advances Customer Service Industry With Announcement of CX Cloud and Connections to Thousands of Opentalk 2020 Virtual Attendees Read more
CGS Survey Reveals a Blend Of Automation and Human Interaction Will Drive Meaningful Connections Between Customers and Brands Read more
NMI Survey Finds 78% of Consumers Would Pay More to Support Small Businesses, but Flexible Payments are Key to Winning Customer Loyalty Read more
Dialpad Unveils New Contact Center Solution Leveraging AI to Boost Customer Service Efficiency Read more