Talkdesk enhances generative artificial intelligence customer experience in retail with deeper self-service use cases, new real-time insights for agents Read more
Talkdesk Report Reveals Artificial Intelligence Fuels Improved Customer Experience and Agent Experiences Amid Surging Call Volumes Read more
Talkdesk Hires Simon Horrocks as Asia-Pacific Leader to Turbocharge the Company’s Regional Growth as Artificial Intelligence Innovator Read more
Talkdesk hires artificial intelligence, cloud automation innovator Munil Shah as chief technology officer Read more
Talkdesk Announces a Deepening Partnership With Verint to Help Contact Centers Increase Customer Experience Automation and Better Manage Workforce Needs With Artificial Intelligence Read more
HGS Next-Gen Accelerator for Contact Centers Harnessing the Power of Generative Artificial Intelligence, Now Available to All Brands Read more
IDC Forecasts Revenue for Artificial Intelligence Software Will Reach $307 Billion Worldwide in 2027 Read more
Rocketlane Unveils ‘AI at Work’ Report Showcasing the Impact of Artificial Intelligence on Modern Workplaces Across the Globe Read more