Invoca Survey Finds Over Half of Consumers Only Offered Automated Communications By Brands Feel Frustrated When They’re Unable to Speak with a Live Person Read more
LivePerson partners with Telnyx to deliver AI-powered, real-time customer engagement solutions Read more
LivePerson announces new generative AI capabilities to supercharge agent experiences and measure the ROI of customer conversations Read more
Liveperson Launches Customer-Driven Community to Foster Contact Center Transformation and Growth Read more
LivePerson appoints Richard Halkett and Rich Steeves to strengthen global sales and partnership strategies Read more
Ooma Office Phone Service Now Integrates with Square, Delivering More Personal Customer Experiences Read more
Aquant Tackles Complex Equipment Challenges with Personalized AI, Delivering Custom Recommendations to Enhance Service Team Performance Read more