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AWS Partners SuccessKPI and ConnectGen Launch Contact Center Builder to Accelerate and Simplify CCaaS Deployments

SuccessKPI Enables Maximus Total Experience Management Solution to Transform the Customer Experience of Federal Agencies

SimpleKPI launches a Free AI-Powered KPI Generator

SuccessKPI Appoints Josh Abich as Chief Revenue Officer to Manage AI-Powered Hypergrowth

SuccessKPI Releases AI-Powered Unified Data & Reporting for Comprehensive View of Zoom Contact Center Interactions

SuccessKPI Announces Partnership with Five9 to Unlock CX Intelligence for Enterprise Customers

SuccessKPI Unveils GenAI Portfolio & Roadmap

Why KPIs for AEs and SDRs should Differ – How to Set KPIs for AEs and SDRs

Call Center Attrition Rate – It is Now the Most Important KPI

New Survey Finds Two Thirds of Data Teams Report Cloud Spending as a Critical KPI