ETI Software Announces Strategic Deal with Microsoft Delivering Intelligent Service Management to Telecom Providers Read more
Zuper Advances its Innovation Leadership with the Industry’s First Intelligent Virtual Assistant for Field Service Management Read more
UJET and Assembled Partner to Enable Seamless Customer Service and Intelligent Workforce Management Read more
Infovista Supports Service Management and Orchestration With Launch of Its rApp Program For New Ericsson Intelligent Automation Platform Read more
ServiceAide Inc., Leader in Intelligent Service-Management Platforms, Inks Revenue-Based Financing Deal with Decathlon Capital Partners Read more
Siemens and SAP Expand Partnership to Deliver Intelligent Service and Asset Lifecycle Management Solutions Read more
Espressive Raises $30 Million Series B to Cement Leadership in AI for Enterprise Service Management as Demand for Intelligent Automation Heats Up Read more
OnviSource and TForge Form Joint Venture to Transform Contact Centers into Intelligent Contact Centers Using AI-Driven Analytics, Automation and Communications Solutions Read more
Coveo Expands Partnership With SAP to Deliver AI Capabilities Across CX Channels From Commerce to Customer Service Read more