Talkdesk Simplifies Agent Experience by Embedding Conversational and Artificial Intelligence Into Customer Relationship Management and Helpdesk Applications Read more
Talkdesk Announces a Deepening Partnership With Verint to Help Contact Centers Increase Customer Experience Automation and Better Manage Workforce Needs With Artificial Intelligence Read more
Improving Service Desk Metrics Helps IT Better Align With Strategic Business Goals, According to Info-Tech Research Group Insights Read more
Gorgias and ShipMonk Partner to Offer Best-in-class 3PL and eCommerce Helpdesk Support Solutions Read more
Cognosante’s Customer Experience Business Sector Awarded $26 Million CMS No Surprises Help Desk Contract Read more
Enhancements to Pryon’s Platform Release 4.6 Sets Record for Accuracy and Volume of Answers Delivered by Contact Centers and Help Desks Read more