Uniphore and NTT DATA Sign Multi-year Deal to Bring Conversational Service Automation to Contact Centers Read more
OnviSource and TForge Form Joint Venture to Transform Contact Centers into Intelligent Contact Centers Using AI-Driven Analytics, Automation and Communications Solutions Read more
Impel Integrates with Cox Automotive’s Xtime to Deliver an End to End Conversational AI Scheduling Solution Read more
The Impact of Conversational Sales Technologies on Lead Qualification, Customer Support and Sales Conversions Read more
Pipefy Announces New Generative AI Features for its Business Process Automation (BPA) Solution Read more
The Latest Trends in Automated Service Deliveries and How its Impacting Delivery Models and Processes Read more