Cogito Research Finds Customers Prefer AI-Powered Selling, Ushering in a New Era for Contact Centers Read more
Cogito Partners with Medallia to Enhance Real-Time Agent Guidance Cues and Customer Journey Analytics with Emotion and Conversation AI Read more
Cogito Introduces Real-Time Supervisor Alerts and Generative AI-Driven Smart Summaries for Agents to Drive Operational Excellence in the Contact Center Read more
Cogito Announces an AI-Informed Personalized Coaching Solution to Support Frontline Professional Development Read more
Cogito Releases New Product Capabilities and Integrations to Create the Connected Contact Center Ecosystem Read more
Cogito Announces Updates to Emotion AI Software on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace Read more
Cogito Welcomes New Chief Engineering Officer to Drive Innovation and Accelerate Technical Transformation Read more