What do SMB and enterprise teams need to do to streamline sales ops and related efforts? And how can a better sales ops process help SDRs drive deeper personalization tactics at scale? Find out more from this week’s salestech highlight:
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SalesTech Quote-of-the-Week!
Ultimately, in order to power sales operations and streamline efforts, SMBs need to be data driven without being saddled with things like data warehouses and complicated technologies. At every step of the way, SMBs need data and guidance to show what happened within their business operations, what can happen, and what they should do about it.
Top SalesTech News of the Week: 27th March to 31st March
- Lily AI Launches Self-Serve Product Attributes Platform to Enhance Attribution for Retailers and Brands
- Zoom Announces The Expansion Of Zoom IQ, The Smart Companion That Empowers Collaboration and Unlocks Potential
- Mitto Integrates Shopify, Enabling A2P Messaging — Such as Abandoned Cart Reminders — for Brands on One of the World’s Largest E-Commerce Platforms
- UJET and Google Cloud Launch Intelligent Workforce Management to Power Future of Employee and Customer Experience
- New Contact Center Benchmark Report From Replicant and Demand Metric Reveals Automation as Top Priority in 2023
- Clari Introduces RevGPT to Empower Revenue Teams with Prescriptive Answers and Actions to Capture More Revenue
- Autoklose Announces Integration with Salesforce
- Calendly Launches Routing for Sales and Marketing Teams to Drive Revenue
SalesTech QnA with the Expert
Sales teams should be focused on personalization and responsiveness. The market is undergoing a rapid evolution in customer expectations—B2B buyers increasingly expect a personalized, B2C-style experience from every vendor interaction. However, today’s bloated tech stacks, manual lead lifecycle management processes and suboptimal workarounds have become a burden on sales teams—negatively impacting sales efficiency and the customer experience.- Niels Fogt, Director of Automation Solutions at Tray.io
Top B2B Sales and SalesTech Articles on Social Commerce, Partner Ecosystems, SalesTech Disruptions and more!
- In Economic Uncertainty, Double Down on Your Customers
- Give Shoppers What They Want: How Live Shopping Bridges the Gap Between Social Commerce and Customer Care
- Benefits of a Channel Partner Ecosystem in B2B Tech
- 10 Sales Tech Disruptions for 2023 To Keep in Mind
- The Miller Heiman Sales Process: What it Is
Missed The Latest Episode of The SalesStar Podcast? Have a quick listen here!
Episode 159: The Benefits of AI in Content Development, Marketing and Sales with Ben Pines, Director of Content at AI21.com
Episode 158: Optimizing Sales and Brand Journeys with Ken Hohenstein, CRO at OneStream
Episode 157: Inventory Optimization and Its Impact on Supply Chains with Richard Lebovitz, President and CEO, LeanDNA