Read about the latest innovative technologies driving different areas of the sales cycle in this SalesTech highlight:
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SalesTech / RevTech Quote-of-the-Week!
Traditional tiered support models will dissolve, replaced by intelligent service layers where AI handles most interactions and humans are brought in only for exceptions or strategic moments. But beyond efficiency, service will become more human—not less—because AI will empower organizations to understand context, sentiment and intent at scale.
Top SalesTech News of the Week: 21st July to 25th July, 2025
- Flowstate Automate Launches AI Phone Operations System with MCP Agent Technology
- Upshop and Inmar Intelligence Partner to Power Smarter, Faster Retail Execution Through Unified Marketing and eCommerce Fulfillment Capabilities
- Voice2Me.ai Launches Industry’s Fastest, Most Secure AI Voice Agents Across Salesforce, PEGA, and ServiceNow Platforms
- Oracle Helps Customers Boost Supply Chain Efficiency with New Advanced Inventory Management Solution
SalesTech Interview-of-the-Week!
Traditional tiered support models will dissolve, replaced by intelligent service layers where AI handles most interactions and humans are brought in only for exceptions or strategic moments. But beyond efficiency, service will become more human—not less—because AI will empower organizations to understand context, sentiment and intent at scale.
–Sahil Rekhi, Chief Revenue Officer at Graia
Top Sales and SalesTech Articles on Industrial Sales, Implementing AI in Sales, Customer Journey Best Practices and more!
- Implementing AI into the Customer Experience Journey: Best Practices for Long-Term Success
- SalesTech for Sales Email Engagement – What Works and What Doesn’t
- The “Digital Marketplace Concierge”: How SalesTech Empowers B2B Industrial Sales With Self-Service and Automated Leads
MORE FROM THE SALESSTAR PODCAST BY SALESTECHSTAR
Episode 230: Al Agents And Their Impact on Sales, Marketing Experiences: with Ben Weikert, Senior Director, Product Marketing and GTM Innovation at Salesloft
Episode 229: The Future Of Digital Customer Journeys with Monica Ho, CMO at SOCi
Episode 228: Gamification for Better Sales Orientation with SalesScreen CEO – Sindre Haaland