Discover more on how leading industry SaaS vendors are using generative AI to build stronger product capabilities while getting a lowdown on the latest in salestech; from Five9’s newest acquisition announcement to Salesloft’s new C-level hire: catch the latest from this week’s salestech highlight:
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SalesTech Quote-of-the-Week!
Generative AI is a great opportunity for brands to enhance productivity and create operational efficiencies that impact the way consumers engage with the brand. Right now, customer service tools are one example of an area where AI has a strong use case for disruption. Harnessing the power of conversational AI helps enable brands to deliver quick and accurate responses to queries, which ultimately has a positive impact on how consumers engage with or perceive the brand.
– Charlie Lawhorn, Chief Digital Advisor, World Wide Technology
Top SalesTech News of the Week: 07th August to 11th August
- Five9 to Acquire Aceyus Extending the Five9 Platform to Streamline the Migration of Large Enterprise Customers From On-Prem to Cloud and Leverage Contextual Data to Deliver Personalized Experiences
- Inbenta Expands its Customer Experience Platform, Allowing Companies to Integrate the Generative AI Solution of Their Choice
- RingCentral Announces RingSense for Phone and Enhances RingSense for Sales
- Salesloft Welcomes Sam Loveland as Chief Customer Officer
- Aavenir Launches New Generative AI Capabilities for Contract Lifecycle Management on ServiceNow
- Squirro Unveils Groundbreaking Generative AI to Transform Service Management and Reduce Mean Time to Resolution by 30%
SalesTech QnA with the Expert
The retail sector reinvented itself as many retailers in addition to the traditional brick and mortar locations have a well-established e-commerce presence (website and app), both complementing each other.
– Nadav Avni, CMO at Radix Technologies
Top Sales and SalesTech Articles on Generative AI, RPA, Data-driven Sales and more!
- Why Merchants Should Embrace Omnichannel Payments Now
- How Peer-To-Peer Coaching Can Help Sales Reps Unlock The Power Of Generative AI
- What Does It Take to Build and Optimize A Data-Driven Sales Strategy
- The Use of AI in Call Centers
- Workplace Automation and RPA: Latest Trends Uncovered
Missed The Latest Episode of The SalesStar Podcast? Have a quick listen here!
Episode 178: RevOps and Revenue Generation Best Practices with Derrick Herbst, Director-Business Transformation at Conga
Episode 177: Marketing Automation and Marketing Ops Tips with Raja Walia Founder and CEO of GNW Consulting
Episode 176: B2B Marketing Tips with Inbar Yagur, Director of Content and Product Marketing at Lusha