How will AI reshape E-Commerce? And what are the top account-based selling myths plaguing B2B sales leaders? Find out in this week’s salestech highlight:
SalesTech Quote-of-the-Week!
Better understanding your customers should tie back to product and process improvements, so maybe all the noise is inevitably a good thing. Buyers are more prudent (important given some buyers’ remorse from previous purchases gone bad), and sellers are more diligent about truly connecting, delivering value, and delighting customers.
SalesTech Shout-out of The Week!
GONG
Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. Thousands of companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently.
Top SalesTech News of the Week: 03rd to 07th June
- Caju AI closes a $3 million round from a Leading Venture Firm and Family Office to Meet Growing Demand for Its Customer Engagement Platform
- Observe.AI Launches Next-Gen Conversation Intelligence, Creating a Definitive Path to Value Realization For Generative AI in Contact Centers
- Five9 Announces AI Integration with Salesforce for a Unified View of the Customer
SalesTech QnA with the Expert
One of the biggest pain points in digital customer support today is the sheer volume of data and systems agents must navigate. Support information is often scattered across a dozen or more tools, making it incredibly difficult and time-consuming for agents to piece together the full context needed to efficiently resolve issues. This not only leads to lengthy handle times and frustrating back-and-forth, but also takes a mental toll on agents who are under immense pressure to find answers quickly. –Juan Jaysingh, CEO at Zingtree
Top Sales and SalesTech Articles on E-commerce, Account-based Selling, ChatGpt for Sales and more!
- The Price is Right, or Is It? AI’s Role in Reshaping E-Commerce Ethics
- Account-Based Selling Myths: Busted
- Using ChatGPT for Sales
- Digital Storefront Design And User Experience – Principles And Best Practices
- ChatGPT Powered SalesTech and MarTech Products: An Overview
- Biggest Sales Intelligence Myths Busted
Missed The Latest Episode of The SalesStar Podcast? Have a quick listen here!
Episode 203: Sales Trends Dominating 2024 with Andy Kankula, Vice President of Business Development at Sion Power
Episode 202: The Importance of Soft Skills in B2B sales with Thomas Hansen, President at Amplitude