According to experts, customer retention and upselling will take up more priority through 2023. Catch these latest salestech highlights to uncover more predictions and tips for 2023:
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SalesTech Quote-of-the-Week!
At the core, B2B tech isn’t going anywhere. If anything, it has a great future due to underlying demographics and a smaller workforce than what is needed or desired by businesses. The tight labor market will continue to drive those businesses to adopt technology to make their current workforce more efficient and productive.
Top SalesTech News of the Week: 19th December to 23rd December
- Clari Customer Base Rapidly Expands Following Key Acquisitions
- Zomentum Now Allows Partners to Import Real-Time Product Pricing and Availability Information to Zomentum From Any Distributor Globally
SalesTech QnA with the Expert
During times of revenue resilience, companies will need to focus on retaining customers, not just acquiring new ones. Sales teams can ensure they are retaining customers by closely working with customer success teams and discussing the status of accounts on a regular basis. Customer success teams can uncover issues customers are experiencing early on so problems and customer departures can be mitigated. These teams can also help reveal upsell opportunities during their check-ins with customers, which can be a win during a recession. –Jeff Santelices, CRO at MindTickle
Top B2B Sales and SalesTech Articles on Sales Ops, Selling Best Practices for the Holiday Season, Benefits of Selling as a Team and more!
- Amid Economic Uncertainty, Retailers Must Drive Personalized Experiences to Increase Conversions
- Brand Equity Is Suffering With The Rise Of Cash-Back Apps And More Product Choices– Here’s Why
- How SOC 2 Can Supersize Your Sales Funnel
- Avoiding Over-Diversification of the Supply Chain in a Growing Network
- Sales Rep Onboarding Models: Insights from Top Companies
- Contract Management Platforms: A Breakdown
- The Impact of AI in Supply Chain
Missed The Latest Episode of The SalesStar Podcast? Have a quick listen here!
Episode 146: The Bazaarvoice Growth Story with Zarina Stanford, CMO at Bazaarvoice
Episode 145: The Changing Face of Sales with Mark Wright, VP Sales & Partnerships at Zeitworks
Episode 144: What Drives Better B2B Performance: with Rachel Clap Miller – VP of Marketing and Digital Engagement at Ascender by Force Management