NICE Adds Powerful Innovations to Optimize Workforce Management and Improve Experiences for Digital Consumers Read more
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Verint Extends Leadership in Workforce Management with Launch of AI-Powered Intelligent Interviewing Read more
8×8 Named A Challenger In The New 2020 Gartner Magic Quadrant For Contact Center As A Service Read more
UJET and Calabrio Partner to Drive New Wave of Cloud Contact Center and Workforce Engagement Solutions Read more
Calabrio Accelerates Contact Center Freedom by Introducing Agent Self-Scheduling Technology Read more