Harnessing Technology and Talent: Study Reveals the Critical Need for Contact Centers to Deploy Artificial Intelligence and Automation Technologies to Alleviate Customer Frustration and Strain on Agents Read more
First Insight Launches New Gen AI Tool for Unlocking Consumer Preferences and Driving Profitability Read more
SANDSIV, Europe’s Leading CX Technology Provider Announces Opening of MENA Regional Headquarters in Saudi Arabia Read more
98% of Customers Recommend SnapLogic in Latest Gartner Peer Insights Voice of the Customer for Integration Platform as a Service Report Read more
Cyara Acquires CentraCX Adding Voice of the Customer (VOC) to Customer Experience Transformation Solutions Read more
Ironclad Recognized as a Customers’ Choice for Contract Life Cycle Management (CLM) in the 2023 Gartner Peer Insights ‘Voice of the Customer’ Report Read more