TouchPoint One to Spotlight Innovations in AI, Gamification and Performance Management at CCW 2023 Read more
TouchPoint One Unleashes Supervisor Potential with AI-powered Sidekick Agent Coaching Solution Update Read more
INSERTING and REPLACING Bold Commerce Integrates PayPal Bringing Payments and Commerce Together Read more
Cart.com Launches Unified Analytics, Connecting Data Across Every Shopper Touchpoint to Improve Performance and Drive Profitability Read more
TouchPoint One Performance Management Platform Offers New Agent Coaching, Gamification, Dashboard, and QA Features to Strengthen Virtual/Hybrid Customer Contact Teams Read more
TouchPoint One Agent Coaching, QA, and Gamification Software Update Boosts Contact Center Workforce Effectiveness to Lift CX and Business Performance Read more
Grata Is The First Social Media App To Connect Service-Sector Employees, Customers And Employers Read more