Five Steps to Drive Technology Adoption Detailed in New Industry Report by Info-Tech Research Group Read more
The BGL Business Services Insider – The Mid-Game Pivot: Contact Center Industry Adjusts Rapidly to Market Forces Read more
Leveraging the Cloud Helps Insurance Service Providers Optimize Business Processes and Improve Customer Experience Read more
OTA Insight Raises $80M Series B Funding From Spectrum Equity to Bring Data-Driven Decisions to Hospitality Industry Read more
New Enterprise Strategy Group Research Finds Technology Spending Will Rebound in 2021 as Firms Retool Business Processes Read more
FieldAware’s “Year Zero” Benchmark Study Finds Service Organizations Accelerating Technology Adoption and Poised for Growth During Recovery Read more