Talkdesk Knowledge Creator Reinvents Knowledge Generation, Delivering Instant, Artificial Intelligence-Generated Knowledge for Virtual and Human Agents Read more
Harnessing Technology and Talent: Study Reveals the Critical Need for Contact Centers to Deploy Artificial Intelligence and Automation Technologies to Alleviate Customer Frustration and Strain on Agents Read more
Talkdesk expands global network of regional cloud deployments with new Australia Regional Cloud Read more
Talkdesk AI Agents for Retail Delivers Industry-Tailored Agentic Artificial Intelligence Capabilities to Enhance Autonomous, Hyper-Personalized Customer Experience at Scale Read more
Talkdesk Simplifies Agent Experience by Embedding Conversational and Artificial Intelligence Into Customer Relationship Management and Helpdesk Applications Read more
Talkdesk Integrates Agentic Artificial Intelligence Across Its Portfolio, Ushering in a New Era of Autonomous, Hyper-Personalized Customer Experience in the Contact Center Read more
AI takes the reins: consumers embrace artificial intelligence for holiday shopping, Talkdesk 2024 Holiday Survey reveals Read more
Talkdesk enhances generative artificial intelligence customer experience in retail with deeper self-service use cases, new real-time insights for agents Read more
Talkdesk Report Reveals Artificial Intelligence Fuels Improved Customer Experience and Agent Experiences Amid Surging Call Volumes Read more