HungerRush Survey Shows Restaurant Loyalty and Rewards Programs Significantly Increase Sales and Foot Traffic Read more
Airline Demand-Supply Imbalance is Good for Revenue, Tough on Customer Experience, Says J.D. Power Read more
Limitless: 83% of Customer Service Managers Have Added, or Plan to Add, GigCX Talent in the Next Two Years Read more
Avaya Named for Excellence in Customer Service with a NorthFace ScoreBoard Service Award (NFSB) for the 10th Consecutive Year by the Customer Relationship Management Institute (CRMI) Read more
New Survey from Staples Finds More than Half of Americans Own Old Tech They Have Not Used in Over A Year; Nearly 70% Don’t Know Where to Recycle Read more