Astound Business Solutions Launches Cloud Contact Center in Partnership with Intermedia Cloud Communications Read more
Intermedia Cloud Communications Continues to Enhance Contact Center Efficiency and Performance with the Introduction of AI Interaction Summary Read more
Cyara Acquires Spearline to Deliver World’s Most Comprehensive Customer Experience Assurance Platform Read more
Infobip Launches Live Video Support to Help Businesses Resolve Customer Queries More Quickly Read more
Alida Optimizes TXM Platform to Strengthen Personal Connections Between Organizations and Customers Read more
Robotexts Take Off Amid Government Efforts to Curb Robocalls, According to Robokiller Insights Read more