Bloomreach and Planet Partner to Extend Personalization Across the Online and In-Store Experience Read more
Survey: Majority of Organizations Believe Generative AI is Key to CX, yet 63% Say Implementation is More Expensive than Anticipated Read more
Amazon, Walmart and Stitch Fix Top the 100 Leading Retailers and Brands Embracing AI Across Ecommerce, Customer Service, and Marketing, According to Inaugural Retail AI Report Read more
Talkdesk Report Reveals Artificial Intelligence Fuels Improved Customer Experience and Agent Experiences Amid Surging Call Volumes Read more
Introducing New Intetics’ Service: Creation of AI-Powered Enterprise Knowledge Assistants for Enhanced Productivity and Seamless Operations Read more
E-Commerce Market Trend: 2024 Marks the Year of Personalized-to-Consumer (P2C) for Retailers, Capitalizing on a Market that is Expected to Reach $53 Billion by 2030 Read more
Descartes’ Study Reveals 54% of Supply Chain and Logistics Operations are Prioritizing Automation to Mitigate Workforce Shortages Read more