Forethought Launches Assist Automations, Enhancing the Agent Experience With Automated Workflows Read more
UJET Launches AI-Modeled Interaction Design to Identify and Value Optimal Virtual Agent Deployments Read more
Canvass AI Appoints Digital Operational Excellence Veteran, Kevin Smith, as Chief Commercial Officer Read more
Ryder Turns to RingCentral Cloud Communications to Improve Service, Enhance Mobility, and Empower Call Center Agents Read more
Vori Secures $10 Million in Series A Funding to Transform Grocery Store Inventory Management Read more
Thoughtful Automation Shortens Its Name to Thoughtful, Explaining That Automation Is Just Part of Its Value Read more