NovelVox Continues to Drive Omnichannel Engagements in Avaya Contact Centers; Boosts Operational Efficiency with Unified CX Solutions Read more
Observe.AI Launches Next-Gen Conversation Intelligence, Creating a Definitive Path to Value Realization For Generative AI in Contact Centers Read more
How Leading Retailers Are Using Kiosks and Self-serve Tools Onsite to Create Better in-Store Experiences: Read more
Cognizant Enters Into a Strategic Partnership With Telstra to Elevate Software Engineering Capabilities and Enhance Customer Experience Read more
Zappix and GTS Launch Advanced CX and Call Center Capabilities for North American Enterprises and Government Sectors Read more