Pandora Boosts Online Sales by Transforming Its Global Omnichannel e-Commerce with IBM Sterling Supply Chain Software Read more
Contact Centers Focus on Omnichannel Excellence to Drive Greater Customer and Agent Satisfaction Read more
Vonage Launches Visual Engagement to Enhance Agent and Customer Experience with Native Video in the Contact Center Read more
Unified Commerce Group Partners With NewStore To Enable Omnichannel For Its Growing Portfolio Of Brands Read more
McKinsey Research Confirms Omnichannel is the Leading Approach to B2B Sales; Effectiveness Jumps Significantly to 83 Percent Read more