omnichannel Archives - Page 6 of 21 - SalesTech Star

Bright Pattern Selected as Finalist for “Cloud-Based CX Solution of the Year” for Customer Contact Week (CCW) Excellence Awards

B2B Brands That Have Built Successful Omnichannel Sales Experiences

Playvox Unveils Dynamic Capacity Planner At SWPP Annual Conference

The Aaron’s Company Completes Acquisition of BrandsMart U.S.A.

Salesfloor Expands Global Client-base as Retailers Continue to Invest in Omnichannel

GANNI Taps NewStore to Power the Omnichannel Retail Experiences Across its Stores

net2phone Acquires Integra, an Omnichannel CCaaS Platform

Harry’s Selects Playvox for Contact Center Forecasting and Scheduling

Beating the Great Resignation: Cresta’s Attrition Report Shows How AI-Driven Coaching Benefits the Contact Center Agent Lifecycle

SimplyRFID Wave Reduces Inventory Error From 25% to a Staggering 5%