Popular ServiceNow Technology Partner to Showcase Leading Voice Platform for Customer Service, IT, and Employee Workflows. Read more
Sharpen’s Clients Report Improved CSAT Scores, Reduced Call Times and In One Case, Projected Savings of More than $760,000 Annually, Working From Home Read more
V12 Increases Consumer Database Size by 50%, for an Industry-Leading Total of 327+ Million Records Read more
2020 CRM Value Matrix Highlights Increased ROI From AI Optimization and Omnichannel Integration Read more
Bright Pattern Launches AI Solution Packs for Easy to Deploy Artificial Intelligence in Contact Centers Read more
V12 Launches V12 Signals WebID Which Identifies and Reaches up to 50% of Website Visitors via Omnichannel Campaigns Read more