BellSystem24, Global BPO with Over 30,000 Agents, Moves from Legacy Call Center to the Cloud with Bright Pattern’s Omnichannel Platform Read more
Major Multi-State Retail Chain Triages Pandemic Call Volume Spike by 26% with AI-Powered Omnichannel Customer Experience from Bright Pattern and Everise Read more
Marine Layer Chooses NewStore Omnichannel Platform to Provide Exceptional Store Experience and Manage Inventory Read more
Openbravo Releases Openbravo Store With an Enriched Functional Scope for Retailers to Better Navigate the COVID-19 Imposed Challenges Read more
Customer Experience Transformation Will Attract 23% of 1.68 Billion Dollars Invested in Digitalization in 2019 Read more