Applying AI and NLP to Support Experience Management Enables Companies to Reduce Escalations and Accelerate Time to Resolution While Improving the Support Experience for Both Agents and Customers Read more
Twilio and Seasalt.ai Expand Partnership in Asia Pacific & Japan to Build Multi-Country Cloud Contact Centers Read more
Expert.ai Enhances Hybrid AI Platform and Expands Scope of Intelligent Process Automation at Scale Read more
Contract Logix Launches New Artificial Intelligence (AI) Capabilities to Help Businesses Accelerate Digital Contract Transformation Read more
Quark.ai Autonomous Support Platform Brings Automation To Complex Workflows For Field Support Read more
SalesIntel Launches Innovative Technographic Data with Intuitive Taxonomy for Modern B2B Revenue Leaders Read more