NICE Launches WEM@home, Helping Organizations Maintain Service Levels and Agent Engagement While Working From Home Read more
Impartner Announces New Chief Financial Officer and VP of Customer Success to Capitalize on Explosive Growth in Channel Management Technology Read more
NICE Accelerates Dramatic Shift of Tens of Thousands of Agents to Work From Home for Both New and Existing Customers, at a Record Pace Read more
NICE Launches Cxone@Home to Enable Immediate Contact Center Transition to Work-From-Home in Response to COVID-19 Read more
NICE Showcases Strategies for Mastering a New World of Extraordinary Experiences for Customers and Employees Read more
80 Percent of Business Leaders Consider RPA Important in Improving Customer Service, Says Study Read more
NICE inContact CXone Delivers World’s Most Comprehensive Digital-First Omnichannel Offering in CCaaS Market Read more
NICE Wins 2019 CRM Service Leaders Awards for Excellence in Analytics and Workforce Optimization Read more