CXone Integrates with Microsoft Teams and Microsoft Dynamics 365 to Increase Efficiency and Personalization Read more
CXone@home Is Expanded to Include Workforce Engagement Suite to Ensure Agent Productivity While Working at Home Read more
NICE inContact Provides Customers New Enhanced Customer Service and Business Continuity Capabilities During COVID-19 Outbreak Read more
NICE inContact Achieves Highest and Furthest Overall Position for Ability to Execute and Completeness of Vision, Respectively, in Gartner Magic Quadrant for Contact Center as a Service, North America Read more