NICE inContact Named the Market Share Leader in Cloud-Based Contact Center Infrastructure by DMG Consulting Read more
Businesses Are Increasing Investment in Digital Channels and Artificial Intelligence for Enhanced Customer Experiences Read more
NICE inContact CXone Stays Ahead of Fast-Changing Customer Expectations with Innovative Features that Fuel Modern Contact Centers Read more
Independent Research Firm Names NICE inContact CXone a Leader in Cloud Contact Center Evaluation Read more
Bright Pattern Ranks #1 for Platform Functionality, Reliability, and Interoperability in 2020 Omdia (formerly Ovum) Cloud Contact Center Buyer’s Guide Read more
Bright Pattern Selected as Finalist for ‘Disruptive Technology Solution of the Year’ for Customer Contact Week (CCW) Excellence Awards Read more
NICE inContact Ranked as the Market Leader in Omdia Multichannel Cloud Contact Center Solution Decision Matrix Read more