Interactions Launches Task Orchestration, an AI-Powered Agent Assist Solution that Transforms Customer Experience and Operational Efficiency in Contact Centers Read more
Ooma Office Business Phone Service Now Integrates with Intuit QuickBooks, Boosting Customer Experience Read more
Cogito Research Finds Customers Prefer AI-Powered Selling, Ushering in a New Era for Contact Centers Read more
Macorva Launches AI-powered Call Scorecard System to Improve Customer Service Quality and Agent Performance Read more
PolyAI Announces Strategic Collaboration with AWS to Drive Enterprise Adoption of Next-Gen Voice AI in Customer Service Read more
Saarthee Launches Revolutionary Generative AI-Based Customer Experience (CX) Agent Training Simulator saarATS to Transform Agent Training Read more