Survey: Majority of Organizations Believe Generative AI is Key to CX, yet 63% Say Implementation is More Expensive than Anticipated Read more
LivePerson appoints Richard Halkett and Rich Steeves to strengthen global sales and partnership strategies Read more
CallRevu Unveils TestTrack – The Automotive Industry’s First Customizable, AI-Driven Training Platform for Targeted Performance Improvement Read more
Vertice launches Intelligent Workflows, a procurement orchestration tool built to simplify and accelerate the purchasing process Read more